I have an impression that the batteries are not charging.

If you have the impression that the batteries are not charging, ask your installer to check the following:

Are the batteries well detected by the IMEON?

  • Is the battery bank in good condition, with a terminal voltage greater than 40Vdc?
  • Are external fuses to the batteries “burned”?
  • Is solar production much higher than the consumption of the site? As a reminder, in Smart-Grid mode, the IMEON hybrid inverter supplies the loads as a priority. If the building consumption is always higher than the energy production, the batteries will not be able to recharge.

If the batteries are detected by the IMEON, they have the correct voltage, the external fuses are functional and the solar output is consistently higher than the building consumption, ask your installer to contact IMEON ENERGY Technical Support.